Privacy policy
Effective October 12, 2026
Big R Radio is operated by Online Radio Solutions LLC ("we", "us"). This policy explains what we collect when you use bigrradio.com, our streams, why we collect it, and the choices you have. The short version: you can listen without an account, we don't sell your personal information, and most of what the site remembers about you stays on your own device.
What we collect
Things you send us
When you use our contact form, we receive what you type: your name and email address if you give them, the topic, your message, and the page you were on. We also record the country your connection comes from. We use this only to read and answer your message.
Listening and site statistics
To understand what people listen to, we count visits, which stations are started and for how long, which features and games are used, the type of device (phone, tablet or computer), the website that sent you here, and your country (from your network connection). To count unique visitors without knowing who they are, we turn your IP address and browser details into a scrambled code using a secret key. The code changes every day and can't be turned back into your IP address. We don't store your IP address with these statistics.
Hearts
When you love a song, we count it so we can show the most loved songs. This doesn't ask for your name or email.
Saved on your device
The site uses your browser's own storage to remember your favorite stations and songs, playlists, sleep and alarm settings, volume, the songs you heard, and your listening badges and stats. This stays on your device and isn't sent to us. You can erase it at any time by clearing this site's data in your browser settings.
Cookies
We don't use advertising or tracking cookies on this site. Cloudflare may set a small security cookie to tell real visitors apart from bots.
Streams and the ads you hear
Our audio streams come from our streaming servers, and the ads you hear inside the streams are placed by our ad delivery partners. Like any internet radio stream, when your device connects to a stream the stream servers receive your IP address, the type of player or device, and how long you listen. This is used to deliver the audio, to count listeners for music royalty reporting, and to choose and measure the ads in the stream, which can include using your approximate location. These partners handle this information under their own privacy policies.
Other services the site uses
- Hosting: Cloudflare, which hosts the site and its database and protects it from attacks and bots. Like every website, it handles your IP address and browser details to deliver pages.
- Musixmatch: lyrics are provided by Musixmatch. When lyrics are shown, Musixmatch requires a small tracking image to be loaded from its servers to count the display, which sends your IP address and browser details to Musixmatch.
- Google Fonts: the site's lettering loads from Google's servers, which receive your IP address and browser details.
- Links: links to app stores and social networks take you to sites with their own privacy policies.
How we use information
To run the site and streams, count our audience, report music royalties as the law requires, fix problems, keep the site secure, improve what we offer and answer your messages.
Sharing
We don't sell your personal information and we don't rent our audience lists. We share information only with the service providers above so they can do their jobs, when the law requires it, or to protect our listeners, our services or our rights. If the business is ever sold or merged, this information would move with it under this same policy.
How long we keep it
Messages are kept for up to two years. Daily visitor codes are deleted after about a year, song hearts after 60 days and daily game scores after 45 days. Station totals are kept as plain counts that don't identify anyone.
Children
Our sites are for a general audience and aren't directed to children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we'll delete it.
Your choices and rights
You can listen without giving us your name or email. Depending on where you live, including California, Washington and other U.S. states, you may have the right to ask what personal information we have about you, to correct it, to delete it, or to opt out of targeted advertising. To make a request, use our contact form. We'll answer within 45 days and won't treat you differently for asking. Our site honors Global Privacy Control signals; since the site itself doesn't track you for advertising, there's nothing extra to switch off here.
Security
We use encrypted connections (HTTPS), limit who can reach our systems and keep the information we hold to a minimum. No website can promise perfect security, so please don't send sensitive information like passwords or payment details through the contact form.
Where information is handled
We're based in the United States, and our service providers may handle information in the U.S. and other countries.
Changes
If we change this policy, we'll update it on this page and change the date at the top.
Contact
Questions about privacy? Reach us through our contact form.